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<p>We have leveraged our 15 years of experience providing Order Fulfillment, Customer Care and Value-Adding SOlutions to deliver this 20-page, informative e-Book that will help you better understand the Fulfillment Process. Contact us if we can be of help with the order fulfillment on your next campaign!</p>

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a2b Blog

Find out the latest trends in Order Fulfillment and Third Party Logistics; as well as new developments at a2b Fulfillment.

Warehouse Aisle with Racking
April 19, 2017

Scalability in Your Fulfillment Plan

Having a fulfillment provider with the infrastructure to meet your shipping needs is extremely important. You must establish a fulfillment plan based around the specific needs of your business. But these days, there are many options from which to choose. The e-commerce fulfillment boom of recent years has been a big one and it doesn’t look to … Continue reading Scalability in Your Fulfillment Plan

a2b Trade Show Booth
March 24, 2017

6 Veteran Tips to a Better Trade Show Season

If you’re like us, you are in the midst of hopping planes, building agendas, requesting meetings and packing up those ever-so-lovely back walls, banners and kiosks. What are we referring to? You guessed it – trade show season! If trade shows are a big part of your marketing strategy, you’re probably asking yourself, “How can I … Continue reading 6 Veteran Tips to a Better Trade Show Season

Containers loaded at Savannah Port
March 15, 2017

Big Things Happening in Savannah

  This just in: big things are happening with Savannah port shipping. And much of it pertains to the size of containers coming in each month. As we’ve talked about in previous articles, the expansion of the Panama Canal was a promising step toward bringing more business to the southeast and the state of Georgia. The … Continue reading Big Things Happening in Savannah

Dean Perigard headshot
March 14, 2017

Employee Profile – Dean Perigard

Meet Dean Perigard, Director of Operations for a2b Fulfillment. Dean joined a2b in April of 2015 after a successful 14-year career with Orchard Brands, a catalog company with numerous brands, where he served as the General Manager of their Eatonton, Ga. distribution center. If he is not overseeing warehousing and logistics activity, you most likely will … Continue reading Employee Profile – Dean Perigard

Man seeking answers to fulfillment questions
March 6, 2017

Fulfillment Services – Which do I Choose?

Several providers offer a suite of e-commerce fulfillment services, including fulfillment, order management, customer care, value-adding services (kitting and assembly), shopping cart (or integration with a third-party cart) and reverse logistics (returns and refurbishment). You might have a need for several of these functions and can create a custom package with one supplier, simplifying your … Continue reading Fulfillment Services – Which do I Choose?

Entrepreneur Working on Order Fulfillment Plan
February 9, 2017

When Hiring a 3PL Provider – Experience Matters

When you outsource, you’re bringing in an expert that will deliver service at a higher level of skill and accuracy. It’s why you assign a CPA to do your taxes or hand legal matters over to an attorney. These are individuals that have spent years honing their craft. When it comes to hiring a 3PL Provider, … Continue reading When Hiring a 3PL Provider – Experience Matters

Returns and Refurbishment Bin
January 26, 2017

5 Goals for a Solid Returns Program

Should your Fulfillment Center also manage your returns process? How a company handles returns directly affects the bottom line. Be sure you choose a partner with experience in that area. A great Returns to Profit program can accomplish 5 goals: Improve customer satisfaction and brand loyalty by making the returns process customer-friendly. Allow the customer … Continue reading 5 Goals for a Solid Returns Program

Customer Care Center Employee Group Shot
January 3, 2017

Three Reasons Our Holiday Party was Better than Yours

  Oh, the holiday office party. The challenge to find what to wear, what to say to those coworkers you don’t quite know and the challenge to be well behaved once the drinks begin to flow and the DJ starts spinning. The struggle, as they say, is quite real. Though pulling together a party like … Continue reading Three Reasons Our Holiday Party was Better than Yours

Young Delivery Driver Checking Clibboard for Delivery Info
December 13, 2016

Carrier Rates on the Rise, Plan Accordingly

The following article appears in the December issue of Response Magazine. Some things are just unavoidable this time of year: holiday shopping lists, contemplating New Year Resolutions and Carrier Rate Increases. Like clockwork, major carriers are unveiling charts highlighting the rate increases for shipping packages and this year’s list is a lot to absorb. What’s … Continue reading Carrier Rates on the Rise, Plan Accordingly

The Ultimate Guide to Fulfillment e-Book cover
December 1, 2016

Hot Off the Press! – Ultimate Fulfillment Guide

We’re excited to be able to introduce this new 20-page, informative resource that leverages our 15-plus years of experience in the fulfillment industry. This guide is a terrific resource to help you better understand the fulfillment process; as well as lead businesses down the path to selecting the best order fulfillment partner that suits their … Continue reading Hot Off the Press! – Ultimate Fulfillment Guide

Pile of opened shipping boxes
October 25, 2016

3 Key Objectives for a Return Policy

Last year, retail analyst firm IHL Group released a report noting that retailers lose a staggering $1.75 trillion annually due to overstocks, out-of-stocks and returns. Of that total, returns makes up $642.6 billion annually. Return policy obviously is important these days. The prevention and later handling of the returns can really have a big impact on an e-commerce … Continue reading 3 Key Objectives for a Return Policy

2016 Shop.org Retail's Digital Summit Promotion
September 23, 2016

a2b is Headed for Dallas!

a2b Fulfillment is excited to be joining the more than 5,000 e-commerce professionals attending Retail’s Digital Summit in Dallas, TX, September 26th-28th. Presented by Shop.org, the event helps attendees discover new ideas, get actionable takeaways and build strong relationships with the brightest and most innovative players in the digital retail world. For those that happen to be attending … Continue reading a2b is Headed for Dallas!

August 19, 2016

8 Ways Direct Response is Different (Infographic)

by Bryce McCuin Direct Response Marketers have unique needs when it comes to order fulfillment. Ever since our first foray into Direct Response Fulfillment over ten years ago, we have loved the excitement and high volume of the industry. In fact, it’s Direct Response that created the drive for us to expand our services from Business-to-Business into the multidimensional … Continue reading 8 Ways Direct Response is Different (Infographic)

August 12, 2016

Debbie Skerly Leading Launch of Industry Women’s Council

Debbie Skerly is no stranger to the Direct Response and e-Commerce Industries. With over 20 years of experience as a Business Development professional, Skerly has worn many hats. As Director of National Advertising Sales for The Electronic Retailing Association, she presented numerous advertising solutions for Direct-to-Consumer marketers. Today, as Vice President of Business Development with … Continue reading Debbie Skerly Leading Launch of Industry Women’s Council

July 21, 2016

The Need for Speed (Infographic)

by Bryce McCuin Customer expectations continue to change the way that delivery is structured. With carriers testing Saturday deliveries in select markets and same-day delivery gaining momentum even within the small-to-medium sized merchant realm, it is evident that consumers (particularly those pesky Millennials like myself) are raising the bar on delivery times. Someday, we may … Continue reading The Need for Speed (Infographic)

July 13, 2016

Thinking Inside the Box

6 Ways to Personalize Your Order Fulfillment Process by Ayal Latz Sophisticated marketers pay attention to who their customer is and serve up ads and shopping experiences based on behavior. You see it all the time with banners popping up showcasing the exact product you’ve searched for online just moments ago. “That’s funny, I was … Continue reading Thinking Inside the Box

June 22, 2016

The Art of Drop Ship

by Ayal Latz As we discussed in last week’s post, not all order fulfillment is created equal. Shipping retail can be complex and costly if not handled appropriately. One of those methods, Drop Shipping, continues to gain popularity. With its process being arduous and closely managed by the Retailer, we thought we would take a … Continue reading The Art of Drop Ship

June 15, 2016

Shipping Retail Explained

Navigating the Potential Minefields of Retail Order Fulfillment by Ayal Latz You might be asking yourself, are all retail orders fulfilled the same way? What’s the difference between order fulfillment in one area versus order fulfillment in another area? Well, let us break it down for you. These days there are various requirements that Marketers … Continue reading Shipping Retail Explained

June 9, 2016

The New Panama Canal

by Ayal Latz A version of the below article originally appeared in the May 2016 issue of Response Magazine It has been almost a decade of planning and construction, but the Panama Canal expansion is nearly complete.   Originally scheduled to open in 2014 during the famous waterway’s 100th anniversary celebration, the Canal is set to … Continue reading The New Panama Canal

May 31, 2016

Employee Profile – LaQuan Boddie

LaQuan Boddie joined a2b Fulfillment in the Accounting department in 2014. In honor of National Accounting Day falling in May, we decided to sit down with LaQuan and learn a little bit about what inspires her. 1) What led you into Accounting? I’ve always worked well with numbers and “Organization” is practically my middle name … Continue reading Employee Profile – LaQuan Boddie

May 20, 2016

4 Benefits to Turnkey Order Fulfillment

by Ayal Latz Several strategies exist when it comes to management of back end functions for a direct to consumer campaign. On one hand you can take the multiple vendor route, where each takes its own function, such as Customer Service, Order Management, and Fulfillment. On the other hand, some choose a vendor providing turnkey … Continue reading 4 Benefits to Turnkey Order Fulfillment

March 23, 2016

Thinking of Outsourcing Fulfillment? 5 Reasons to Act Now

Let’s be honest, your core business is marketing and selling products, not shipping them. And because you have a business to run, I’ve highlighted just the five top reasons why outsourcing fulfillment can help maximize profits and keep your focus where it belongs – growing your business. 1. Focus on growing your business, not running … Continue reading Thinking of Outsourcing Fulfillment? 5 Reasons to Act Now

January 15, 2015

a2b Exhibits at Great Ideas Summit 2015

a2b Fulfillment will be exhibiting at the next Great Ideas Summit on January 26 – 28, 2015. The Great Ideas Summit brings together the direct response industry’s most influential leaders to hold high-powered meetings, close global deals, and develop new digital marketing strategies. Featured speakers include Becky Bui of Global Marketing Solutions. Her team helps … Continue reading a2b Exhibits at Great Ideas Summit 2015

Nicohle Talavera headshot
January 12, 2015

Employee Profile – Nicohle Talavera

Meet our Contact Center Assistant Manager, Nicohle Talavera! Nicohle is the friendly voice that greets many of our clients’ customers who reach out to our customer care center in Greensboro, Ga. Learn a little bit about Nicohle and her life away from the customer service realm of a2b Fulfillment. What is something most people don’t know … Continue reading Employee Profile – Nicohle Talavera

August 20, 2014

a2b Sponsors 2014 D2C Convention

a2b is a proud Sponsor of ERA’s D2C Convention which will be held in Las Vegas from September 16 – 18, 2014.   D2C is one of the largest direct response events in the Direct to Consumer Industry, attracting thousands of Direct Response marketers. Look for our giant sign at the event, which highlights our key … Continue reading a2b Sponsors 2014 D2C Convention

July 18, 2014

On the Move with a2b

Things just don’t slow down here at a2b Fulfillment.  We just returned from a successful show in Chicago and are now preparing for a full agenda of direct response networking events.   What’s next? ERA NETWORKING On Tuesday, Gary Latz hops on a plane to Canada for ERA’s Network Toronto event.  This reception will be held … Continue reading On the Move with a2b

May 23, 2014

5 Ways E-commerce Merchants Increase Efficiency

E-commerce merchants are busy getting ready for the annual Internet Retailer Conference (IRCE) to be held in Chicago. Events kick off on Tuesday June 10th and conclude on Thursday June 12.   This is a great opportunity to enjoy the largest e-commerce industry event in the world.    It is jam-packed with educational presentations and hundreds of exhibitors … Continue reading 5 Ways E-commerce Merchants Increase Efficiency

May 15, 2014

Q&A with Ed Fulford, Georgia Ports Authority

Ayal Latz recently sat with Ed Fulford, Manager of Communications, Georgia Ports Authority and AnchorAge Magazine to discuss fulfillment, e-commerce and how the surge of technology has impacted the logistics business. *Q1: How will moving to a direct-fulfillment DC model impact things like the necessary square footage of a facility and the number of employees? … Continue reading Q&A with Ed Fulford, Georgia Ports Authority

May 10, 2014

Balancing Speed and Costs

This article on delivery originally appeared in Response Magazine – May 2014 The days of “allow 4-6 weeks for delivery” are gone. Unless you have been living in a cave or stuck on a deserted island for the past five years you already know this. The bar of consumer expectations continues to rise until one … Continue reading Balancing Speed and Costs

May 1, 2014

3 (of 9) Proven Shipping Tips

a2b President, Ayal Latz was featured in a recent article by UPS Compass covering the “9 proven shipping tips from successful businesses.” Within the article, business owners share invaluable tips for saving time and cementing customer relationships. Below is an excerpt from the article highlighting Latz: Founder and President Ayal Latz couldn’t get the kind of … Continue reading 3 (of 9) Proven Shipping Tips

April 25, 2014

Response Expo Sponsor 2014

We’re excited about prepping for the annual Response Expo to be held in San Diego.   Events kick off on Tuesday April 29th at 5:30 pm.   The show concludes on Thursday May 1.   This is a great opportunity to enjoy this direct response industry event which is jam-packed with educational presentations and scores of exhibitors and industry … Continue reading Response Expo Sponsor 2014

April 25, 2014

Georgia: Logistics Sweet Spot

a2b Fulfillment was featured in the latest issue of Inbound Logistics Magazine. The piece covered Georgia’s advantages within the Logistics industry and highlighted a2b and company president, Ayal Latz. See the full excerpt below: Here to There Logistics operations are all about getting products from Point A to Point B, according to logistics provider a2b … Continue reading Georgia: Logistics Sweet Spot

April 18, 2014

Does Your Fulfillment Center Security Measure Up?

Fulfillment center security is serious business when it comes to protecting the goods of our clients.  At a2b Fulfillment we take a multi-layered approach to ensuring that the goods entrusted to us are safe and secure.  So, you may be wondering, how do we do it? Let’s start by looking from the outside in. Exterior … Continue reading Does Your Fulfillment Center Security Measure Up?

March 21, 2014

7 Ways to Prepare for Shopping Days

by Allison Chesnutt It’s a New Year and with the New Year come new opportunities to grow your business! How do you do this? By planning ahead! With today’s Social Media, now more than ever, it is important to provide the very best level of service to your customers. This not only ensures that your … Continue reading 7 Ways to Prepare for Shopping Days

Adam Vaiden headshot
March 14, 2014

Employee Profile – Adam Vaiden

  Meet a2b’s Operational Support Manager, Adam Vaiden! He has been an employee of a2b for over ten years now and has seen just about everything during that tenure. Outside of managing inventory for our e-commerce fulfillment operation, Adam can most likely be found working on his own craft brew (he’s actually won a few competitions … Continue reading Employee Profile – Adam Vaiden

January 15, 2014

The Evolution of Retail Distribution

  Retail Online Solutions January issue includes an article highlightig the role that a2b Fulfillment plays in supporting our client, Neogenis Labs.  a2b Fulfillment assisted in a seamless transition for this fast-growing e-commerce company’s needs. Click on the link  to read more….. http://bit.ly/LeMDtc

December 27, 2013

Night to Remember or Forget?

a2b Fulfillment held its annual Christmas party for employees and their families this holiday season at Festival Hall in downtown Greensboro, Ga.  Good food, plenty of fun and great companionship were shared by over 130 employees and their families and guests. The guest of honor was Dr. Holiday, a trained comedic hypnotist. Several doubtful a2b … Continue reading Night to Remember or Forget?

December 20, 2013

How to Fight Increasing Shipping Costs

In a few short weeks you will begin to receive higher freight bills from your carriers.  Most carrier increases will be effective January 6, 2014.  Very generally, you should see a 3.9% increase. When this realization sinks in, you have several options: Jump out your office window Yell and scream at anyone who cares to … Continue reading How to Fight Increasing Shipping Costs

October 10, 2012

Returns: The Good, Bad and Pretty

This article appeared originally in Response Magazine – August 2012 In a perfect DR world no sale would ever be cancelled. No product would ever be returned. Since that perfect world is elusive, Marketers need to be prepared for returns. A well-thought out strategy and procedure for handling returns can reduce returns, lower costs, and … Continue reading Returns: The Good, Bad and Pretty

August 5, 2012

Returns: Turning the Bad into Good

Wouldn’t it be great if consumers were always happy, never changed their minds and never returned the product that they ordered? Just think of the savings in cost, hassle and the need to staff customer service agents. What a boost to the bottom line that would be. Now snap out it! We all know that’s … Continue reading Returns: Turning the Bad into Good

December 12, 2011

USPS Cuts Back, Causing First Class Mail Delays

There are countless theories on why the USPS is in financial crisis. But regardless of the underlying reasons for the USPS’ troubles, the postal service has been making a lot of headlines as of late for rate increases and plant reorganization that will affect both businesses and consumers alike. USPS First Class mail time could … Continue reading USPS Cuts Back, Causing First Class Mail Delays

November 1, 2011

Circumventing Dimensional Factors Reduce Shipping Costs

Last week, we discussed annual shipping cost increases and provided some useful tips on packaging optimization and how to work with your fulfillment house in order to effectively manage the higher costs. This week, we wanted to continue the topic about yearly contract negotiation to focus on the importance of the dimensional factor that is … Continue reading Circumventing Dimensional Factors Reduce Shipping Costs

October 20, 2011

Strategies for Adapting to Annual Shipping Cost Increases

Death, taxes and annual shipping cost increases. Every January, most of the package carriers increase shipping prices.  For 2012, DHL has already announced their increase.  And it won’t be long before other carriers follow suit. This past January, UPS and FedEx announced average increases of 4.9 percent, and USPS wasn’t far behind at 3.6 percent. … Continue reading Strategies for Adapting to Annual Shipping Cost Increases

October 17, 2011

How to Save Money Drop Shipping

Direct Response marketers can save money on shipping costs by learning lessons developed by package consolidators.  Consolidators combine many packages into one larger unit.  This one heavier item ships at a lower cost per pound than the many lighter packages.  Upon arrival at a hub, the larger package is broken down into the components for … Continue reading How to Save Money Drop Shipping

September 28, 2011

Major E-Retailers Opening Fulfillment Centers in Canada

Canada is our friendly, like-minded neighbor to the north with a considerable collective buying power that seems to be getting more and more attention from big business. Major U.S. retailers, both storefront and online, have recently begun to acknowledge and respond to Canadian consumers by opening fulfillment centers in the country. With a population of … Continue reading Major E-Retailers Opening Fulfillment Centers in Canada

September 23, 2011

Record Crowds at D2C Convention

a2b just returned from a busy and exciting few days at the Electronic Retailing Association’s 21st annual D2C Convention in Las Vegas. The convention is the one show for the direct-to-consumer industry and direct response fulfillment distribution experts, and features “top notch, industry-focused education sessions; outstanding networking opportunities including the Opening Reception; and special events … Continue reading Record Crowds at D2C Convention

September 12, 2011

Reverse Logistics 101

“Reverse logistics” – what exactly is that?   Many readers don’t understand what it means or its implications for businesses. And you’re not alone – many attempts have been made  to define reverse logistics, but the explanation often makes the concept even harder to understand. Logistics is defined by The Council of Logistics Management as: The … Continue reading Reverse Logistics 101

September 2, 2011

How to Save Time & Money with Your 3PL

It goes without saying that financial times are tough for just about every business in the current economic landscape. Managers are facing difficult decisions concerning where to cut spending while still maintaining the same level of quality and service. Outsourcing to a third-party logistics company can be a viable solution to save valuable time and … Continue reading How to Save Time & Money with Your 3PL

August 1, 2011

Fulfillment in Canada – a2b’s Newest Endeavor

Consumer-direct campaigns have always eyed the 33,000,000 Canadian market.  But fulfilling orders from a US-based fulfillment center to a Canadian consumer is not an easy task.  Transit times are long, tracking is poor and each package must pass through customs.  In many cases, the Canadian consumer must pay duties to the delivering carrier upon receipt … Continue reading Fulfillment in Canada – a2b’s Newest Endeavor

July 25, 2011

USPS Adds Hefty Returns Pricing

It’s the inevitable – a data entry error, a customer gives the incorrect address, or the receiver refuses the shipment, thus sending your perfectly packed order right back to your door. However, if you’re using the United States Postal Service, you’re not only getting the package back but a hefty bill to go with it. … Continue reading USPS Adds Hefty Returns Pricing

July 18, 2011

Order Management System Solutions

  Managing the order cycle from capture to post-sale customer service without the right tools is a juggling act.   Afraid of dropping the ball?  Allow a2b Fulfillment to act as your safety net with our innovative Order Management System solutions that tie the front and back ends together and put you in control of your campaign. … Continue reading Order Management System Solutions

July 11, 2011

UPS Raises Non-Contractual Rates

The United Parcel Service’s freight division will raise non-contractual shipping rates in North American by 6.9% beginning August 1st as reported by the Wall Street Journal this past Friday. However, for companies with existing contracts for ongoing shipments the raise will not immediately effect such clientele as their contracts are negotiated individually. Various insiders suggest … Continue reading UPS Raises Non-Contractual Rates

July 4, 2011

Fulfillment Popular With Entrepreneurs

As the economy revives and businesses thrive, many companies are facing a dilemma for storage and shipping.  The solution?  Fulfillment services.  A recent article by The Wall Street Journal revealed fulfillment centers provide the warehousing and distribution needs many business-owners and entrepreneurs seek as their companies grow and time and space become limited. New York … Continue reading Fulfillment Popular With Entrepreneurs

June 27, 2011

a2b Fulfillment: More Than The Average Fulfillment Center

Don’t overlook what a fulfillment center can really be to both you and your customers.  Traditionally thought of as the back- end warehousing, pick, pack and ship operation, a fulfillment center can be so much more depending on your individual needs!

June 20, 2011

Going Above and Beyond for Customers and Community

At a2b Fulfillment the core goals in our third party logistics firm consist of the following cost-effective, service-oriented elements: Order Fulfillment, Warehousing and Storage, Co-packing and Kitting  and Shipping Solutions.  However, there is another element to our business that isn’t found on our website or service listings, but one in which we take great pride … Continue reading Going Above and Beyond for Customers and Community

June 13, 2011

The Internet’s Future as a Tax-Free Zone

The federal Commerce Clause regarding Internet sales tax can be broken down simply:  If an online retailer has a physical presence in a particular state, such as a business office or a warehouse, it must collect sales tax from customers in that state.  If an online business does not have a physical presence in a … Continue reading The Internet’s Future as a Tax-Free Zone

June 2, 2011

a2b Fulfillment Introduces Returns to Profit

Returning items are an inevitable part of doing business.  For Marketers returns have been viewed only as a negative.  Today a2b Fulfillment has a seamless returns process that can actually help you lower costs, establish greater customer loyalty and create a revenue stream.  a2b Fulfillment introduces “Returns to Profit”  an innovative concept to make logistics … Continue reading a2b Fulfillment Introduces Returns to Profit

June 22, 2010

Parcel shipping: Vote on Labor Looms

Logistics Management Review By Jeff Berman, Group News Editor June 21, 2010 With various reports suggesting a vote on the Federal Aviation Administration reauthorization is imminent, a labor component of the bill is still at the center of a high degree of acrimony between parcel shipping industry bellwethers FedEx and UPS. In March, the House … Continue reading Parcel shipping: Vote on Labor Looms

June 7, 2010

New Article from CSCMP

“Packaging changes demand “gentler” handling equipment” By STAFF | From the Quarter issue The trends toward eco-friendly packaging and increasingly varied product displays will influence the kind of material handling equipment that’s used in distribution centers. Get ready for kinder, gentler material handling equipment in the warehouse. As manufacturers reduce packaging to meet sustainability goals, … Continue reading New Article from CSCMP

March 19, 2010

Welcome to a2b Fulfillment’s Blog

Thanks for viewing a2b’s order fulfillment blog. We are very excited to kick off this blog with articles to keep you posted on our company, related industries, clients and affiliates as well as anything else that you may request. As a third party logistics provider, we offer a wide array of services from order fullfillment … Continue reading Welcome to a2b Fulfillment’s Blog

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