Customer Service Rep – Call Center
a2b Fulfillment , located in Greensboro, Ga. is a fast-growing provider of third-party logistics and call center services.
We are currently seeking call center agents for multiple shifts in our growing Call Center operations. The successful candidate will meet the following requirements:
- Answer inbound inquiries regarding customer accounts and product services.
- Handle and resolve customer complaints.
- Upsell appropriate products for each account
- Must possess an outgoing personality and have the ability to build rapport quickly to resolved the customer questions or needs
- Data entry and problem resolution
You’re qualified if you:
- Are at least 17 years old.
- Are legally eligible to work in the United States.
- Can use a computer and navigate the web.
- Have a naturally positive attitude.
- Excellent grammar and punctuation.
- Love to help people.
- Able to work days, nights or weekends.
- Are ready to be part of a team and contribute to a2b Fulfillment success.
- Can pass a drug test and criminal background check.
Job Type: Full-time