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Customer Service Rep - Call Center

Customer Service Rep – Call Center

a2b Fulfillment , located in Greensboro, Ga. is a fast-growing provider of third-party logistics and call center services.

We are currently seeking call center agents for multiple shifts in our growing Call Center operations. The successful candidate will meet the following requirements:

Core Responsibilities:

  • Answer inbound inquiries regarding customer accounts and product services.
  • Handle and resolve customer complaints.
  • Upsell appropriate products for each account
  • Must possess an outgoing personality and have the ability to build rapport quickly to resolved the customer questions or needs
  • Data entry and problem resolution

You’re qualified if you:

  • Are at least 17 years old.
  • Are legally eligible to work in the United States.
  • Can use a computer and navigate the web.
  • Have a naturally positive attitude.
  • Excellent grammar and punctuation.
  • Love to help people.
  • Able to work days, nights or weekends.
  • Are ready to be part of a team and contribute to a2b Fulfillment success.
  • Can pass a drug test and criminal background check.

Job Type: Full-time