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Order Management blue icon

Order
Management

We consolidate your orders from the web and call centers, process payments, manage continuity and help you track the success of your campaign. Robust reporting included!

Order Fulfillment blue icon

Fast Fulfillment
and Delivery

Same-Day Shipping coupled with our strategic location equals fast delivery at low cost. Impress your customers and turn speed into an advantage!

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Customer Care and
Retention

Our US-based, in-house professionals take pride in representing your brand in the best light. We resolve issues with lightning speed to prevent returns, cancellations and chargebacks.

Our Goodness leads to Your Greatness

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Value-Adding Services

To round-out the outsourced solution, a2b provides a wide array of Value-Adding Services that truly makes us a one-stop-shop for all of your logistics needs. Leverage our experienced labor, expansive warehouse space and advanced technology, when you need it.

Kitting & Assembly

We build everything from high-end presentation packages to complex parts assortments. All builds are carefully managed using a Work Order process with system-controlled bill-of-materials and quality checkpoints.

Reverse Logistics

We process tens of thousands of returns each week and know how to turn what is generally thought of as a negative into a positive. Our specialized team of Product Refurbishment professionals can also renew and repackage returned product to maximize value.

Drop Shipping

We are no stranger to this hybrid of consumer-direct fulfillment with the complexity of retailer compliance. Our technology does the heavy lifting by integrating with big box retailers, home shopping channels and online marketplaces to make this process seamless.

Retail and EDI

A specialized Retail Division manages this complex process, including EDI integration, routing guide compliance, labeling and transportation management.

We don’t have customers, we have Partners

Don’t trust your Direct Response campaign to just any fulfillment center. Choose the Leader in Direct Response.


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