In the May 2018 issue of Parcel Magazine, President of a2b Fulfillment, Ayal Latz, addresses the explosive growth within the e-commerce industry and how retailers need to make sure their shipment operations are staying ahead of the curve. Below are a few of the trends Latz says retailers should keep an eye on as the … Continue reading Latz Featured in May issue of Parcel Magazine
by Ayal Latz Several strategies exist when it comes to management of back end functions for a direct to consumer campaign. On one hand you can take the multiple vendor route, where each takes its own function, such as Customer Service, Order Management, and Fulfillment. On the other hand, some choose a vendor providing turnkey … Continue reading 4 Benefits to Turnkey Order Fulfillment
Whether you’re a startup or entrepreneur that just launched a product and the picking and packing has you pulling your hair out, or you are an established brand seeking to gain operational efficiencies through outsourcing, deciding on the perfect fulfillment partner to handle your customer orders is a big deal. The Fulfillment Provider that you … Continue reading Seeking a Fulfillment Partner? Choose Wisely!
At a2b Fulfillment, we constantly study carrier rates and programs. Earlier this year, we discussed the changes that affected 2017 with regards to major carriers. Specific rate changes by service, zone and weight and package size vary due to carriers’ response to market demand, target market share goals and an attempt to neutralize the very … Continue reading How Can I Improve Carrier Rates?
Technology drives everything in today’s Fulfillment Operation. System capabilities evolve constantly. This in turn drives efficiencies, decision making and the customer experience. Were your PC and software the same five years ago as they are today? Not even close. The same goes for that of a Fulfillment Provider. Many in the consumer direct space have … Continue reading Technology That Drives Order Fulfillment
Should your Fulfillment Center also manage your returns process? How a company handles returns directly affects the bottom line. Be sure you choose a partner with experience in that area. A great Returns to Profit program can accomplish 5 goals: Improve customer satisfaction and brand loyalty by making the returns process customer-friendly. Allow the customer … Continue reading 5 Goals for a Solid Returns Program
The following article appears in the December issue of Response Magazine. Some things are just unavoidable this time of year: holiday shopping lists, contemplating New Year Resolutions and Carrier Rate Increases. Like clockwork, major carriers are unveiling charts highlighting the rate increases for shipping packages and this year’s list is a lot to absorb. What’s … Continue reading Carrier Rates on the Rise, Plan Accordingly
a2b Fulfillment, a leading provider of business support services including Order Fulfillment, Customer Care and Value-Added Services has added three new Client Services Representatives. Kari Bahr, Samantha Lanzarone and Brandon Shell will work closely with clients to onboard them into the system, answer daily operational questions and ensure accurate and timely orders. Kari Bahr joins … Continue reading Client Services Adds Bahr, Lanzarone and Shell
As the economy revives and businesses thrive, many companies are facing a dilemma for storage and shipping. The solution? Fulfillment services. A recent article by The Wall Street Journal revealed fulfillment centers provide the warehousing and distribution needs many business-owners and entrepreneurs seek as their companies grow and time and space become limited. New York … Continue reading Fulfillment Popular With Entrepreneurs
The federal Commerce Clause regarding Internet sales tax can be broken down simply: If an online retailer has a physical presence in a particular state, such as a business office or a warehouse, it must collect sales tax from customers in that state. If an online business does not have a physical presence in a … Continue reading The Internet’s Future as a Tax-Free Zone
