a2b Fulfillment, a third-party provider of order fulfillment, customer care and value-added services, headquartered in Greensboro, Ga. announced today that the company has opened two new facilities to support continued growth. In Hanover Township, PA, near Wilkes-Barre, a2b’s new 260,089-square-foot facility will serve as its base of operations for the Northeastern United States. “Pennsylvania is … Continue reading a2b Fulfillment Expands in Pennsylvania and South Carolina
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According to a report released in January 2021 by the National Retail Federation and Appriss Retail, consumers returned an estimated $428 billion in merchandise to retailers last year. That equates to approximately 10.6 percent of total retail sales in the year 2020. “Last year, we saw an increase in returns of online purchases as the … Continue reading 3 Key Objectives for a Return Policy
There is no doubt about it, Amazon is a dominant force in the U.S. e-commerce arena. The online retail giant has changed the game in terms of how customers purchase products and what they can expect from the buying experience. Since 2019, Amazon has succeeded in capturing nearly half of all U.S. web-based sales. Ranked … Continue reading Supporting Your Amazon Business
a2b Fulfillment has been named a Top 3PL Provider by Multichannel Merchant for the fifth year in a row. The honorable designation is presented only to leading third-party logistics (3PL) providers that have demonstrated the highest level of operational excellence, including their expertise, scalability, core competencies and geographic reach. “Because so many ecommerce and DTC … Continue reading a2b Fulfillment named Top 3PL for Fifth Straight Year
In the July 2018 issue of Direct Selling News, President of a2b Fulfillment, Ayal Latz, talks about outsourcing the fulfillment function within the direct selling industry and notes five factors that businesses should consider in partnering with a fulfillment provider. Quantifiable Cost – Outsourced fulfillment provides a mostly variable cost component to your campaign. … Continue reading Ayal Latz Featured in July Issue of Direct Selling News
In the May 2018 issue of Parcel Magazine, President of a2b Fulfillment, Ayal Latz, addresses the explosive growth within the e-commerce industry and how retailers need to make sure their shipment operations are staying ahead of the curve. Below are a few of the trends Latz says retailers should keep an eye on as the … Continue reading Latz Featured in May issue of Parcel Magazine
The choice of fulfillment partner is critical. How your fulfillment services are performed can be a direct reflection of your brand. It’s important to take the time to do your homework and select a fulfillment partner that best represents you and your product.
a2b Fulfillment has announced that the company has added a 120,000 square foot facility in Ogden, Utah, which will serve as its base of operations for the Western United States. The Class A facility provides a2b with a total of 680,000 square feet, which includes its headquarters in Greensboro, GA and facilities in Eatonton, … Continue reading a2b Fulfillment Adds Western Facility in Ogden, Utah
As our team prepares for the Electronic Retailing Association’s Great Ideas Summit (February 26-28 in Miami), we will be meeting with several companies wrestling with the question of whether to outsource order fulfillment, customer care and value-added services like returns or kitting and assembly. You probably have already considered outsourcing, but what answers should you be … Continue reading To Outsource or Not to Outsource? That is the Question!
by Ayal Latz Several strategies exist when it comes to management of back end functions for a direct to consumer campaign. On one hand you can take the multiple vendor route, where each takes its own function, such as Customer Service, Order Management, and Fulfillment. On the other hand, some choose a vendor providing turnkey … Continue reading 4 Benefits to Turnkey Order Fulfillment