According to a report released in January 2021 by the National Retail Federation and Appriss Retail, consumers returned an estimated $428 billion in merchandise to retailers last year. That equates to approximately 10.6 percent of total retail sales in the year 2020. “Last year, we saw an increase in returns of online purchases as the … Continue reading 3 Key Objectives for a Return Policy
The month of November is right around the corner; which means shopping lists are being filled out and retailers everywhere are rolling up their sleeves. A new holiday season is upon us and it is expected to be another big one. Just how big? The National Retail Federation says they expect to see holiday retail … Continue reading Holiday Sales Expected to Rise
Should your Fulfillment Center also manage your returns process? How a company handles returns directly affects the bottom line. Be sure you choose a partner with experience in that area. A great Returns to Profit program can accomplish 5 goals: Improve customer satisfaction and brand loyalty by making the returns process customer-friendly. Allow the customer … Continue reading 5 Goals for a Solid Returns Program
a2b Announces relationship with kigo footwear
January 2012 – PRESS RELEASE
a2b just returned from a busy and exciting few days at the Electronic Retailing Association’s 21st annual D2C Convention in Las Vegas. The convention is the one show for the direct-to-consumer industry and direct response fulfillment distribution experts, and features “top notch, industry-focused education sessions; outstanding networking opportunities including the Opening Reception; and special events … Continue reading Record Crowds at D2C Convention
“Reverse logistics” – what exactly is that? Many readers don’t understand what it means or its implications for businesses. And you’re not alone – many attempts have been made to define reverse logistics, but the explanation often makes the concept even harder to understand. Logistics is defined by The Council of Logistics Management as: The … Continue reading Reverse Logistics 101
