Download our FREE 20-page, informative e-Book that leverages 15 years' experience in Order Fulfillment, Customer Care and Value-Added Services!

<p>We have leveraged our 15 years of experience providing Order Fulfillment, Customer Care and Value-Adding SOlutions to deliver this 20-page, informative e-Book that will help you better understand the Fulfillment Process. Contact us if we can be of help with the order fulfillment on your next campaign!</p>

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FAQ’s

Why outsource?

Outsourcing services to a 3PL is not unlike outsourcing your financials to a CPA or your legal issues to an attorney. We’re experts in our field and have the tools and infrastructure to perform the job efficiently, effectively and at low cost. By outsourcing you avoid capital investment in space, equipment and systems, and most importantly, you remain focused on what you know best, growing your business.

Does a2b work with small, start-up companies?

We work with companies large and small. We’re interested in developing partnership-minded relationships where we can provide value.

How long has a2b been around?

a2b opened its doors in early 2001.

Can a2b support both b2c as well as b2b fulfillment?

Yes, a2b’s business is evenly split between consumer direct and retail distribution.

As an a2b client, will I have easy access to your staff?

Absolutely. a2b prides itself on our level of service. Our Client Services team is highly knowledgeable and well trained. Each client is assigned a dedicated team of support professionals that work together to help with day-to-day questions and special requests.

Is my account information available online?

Yes. Everything related to your account is available securely online, in real-time from any web browser. Check inventory, order status and track shipments with a click of your mouse. Our system can also send proactive email alerts for criteria that you select.

What are your fees?

Since no two clients are exactly the same we don’t have a standard fee schedule. Instead, we take a thoughtful approach to learn about your company, your goals, and take into consideration product type, order characteristics, volume and client requirements, resulting in a customized proposal that will not only be comprehensive but relevant. This process can take as little as a few days. Click here to Start a Conversation.

How long does it take to get set-up?

Set-up times vary based on the scope of the project, typically between 2 and 4 weeks.

Why a2b?

We’ve earned our stellar reputation by providing comprehensive solutions with exceptional quality and value. We’re experts in our field and have a corporate culture of honesty, integrity, accountability, and respect for our partners. We look forward to supporting you.